Justifying the Investment for Customer Success Technology

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In this webinar, Guest Speaker Kate Leggett, VP, Principal Analyst from Forrester Research and Guy Nirpaz, Totango Co-Founder & CEO and the author of “Farm Don’t Hunt - The Definitive Guide to Customer Success” discuss:

- A reality in which CRM systems need to span beyond sales and service in the subscription economy

- The emergence of Customer Success Technology that allows companies to focus on customers

- ​Ways to optimize the entire revenue cycle

Download the presentation here.