“Dynamic Engagement is a new way to think about aligning human and digital resources to cost-effectively deliver against the promise of technology and service offers,” said Phil Nanus, Vice President of Research, Customer Success, Technology Services Industry Association (TSIA).
See how Dynamic Assignment brings TSIA’s Dynamic Engagement model to life by empowering organizations to do more with less - delivering precision engagement throughout the customer journey, with less dedicated resources.
Join Ravit Danino, SVP of Product at Totango and Amit Bluman, Director of Product Management on May 7th, at 10am PT/1pm ET as they walk through how to leverage Dynamic Assignment to immediately access the wide range of expertise throughout your organization, not just those customer success managers with assigned accounts, and rapidly deliver the right expertise to the right person at precisely the right time.
What you will learn:
- Difference between a traditional coverage model and dynamic engagement
- How to activate Dynamic Assignment SuccessBLOC for your organization
- Key learnings from organizations implementing Dynamic Assignment
Can’t make the webinar? Still complete the registration so we can send you a recording following the event.