Totango Spark: The Future of Customer Success has Arrived

Oct 16, 2018 @ 10 AM PST

Spark is finally here! Join our VP of Product Management, Ravit Danino, for this introductory webinar on the general availability of Spark.

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October 16, 2018

Totango Spark: The Future of Customer Success has Arrived

Spark is finally here! Join our VP of Product Management, Ravit Danino, for this introductory webinar on the general availability of Spark.

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Online/Virtual – Free

Tuesday, October 16, 2018

Spark is finally here! Join our VP of Product Management, Ravit Danino, for this introductory webinar on the general availability of Spark. Totango Spark empowers enterprises to quickly

Spark is finally here! Join our Customer Success industry expert and VP of Product Management at Totango, Ravit Danino, for this introductory webinar on the general availability of Spark.


Totango Spark empowers enterprises to quickly adopt and operationalize customer centricity across their organizations, enabling them to complete their digital transformation and grow their business by becoming more customer centered.


In this webinar we will cover:

- How Totango Spark can guide enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster.

- SuccessBLOCs - a groundbreaking, modular, concept in customer success, allowing organizations to start with their most critical business priority first, and grow into broader customer success initiatives, each step chosen by the business to meet specific customer success goals.



In this webinar we will cover:

How Totango Spark can guide enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster.

SuccessBLOCs - a groundbreaking, modular, concept in customer success, allowing organizations to start with their most critical business priority first, and grow into broader customer success initiatives, each step chosen by the business to meet specific customer success goals.


Register to Watch

Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
Kevin O'Came
Kevin O'Came
Kevin O'Came

Spark is finally here! Join our VP of Product Management, Ravit Danino, for this introductory webinar on the general availability of Spark. Totango Spark empowers enterprises to quickly

Spark is finally here! Join our Customer Success industry expert and VP of Product Management at Totango, Ravit Danino, for this introductory webinar on the general availability of Spark.


Totango Spark empowers enterprises to quickly adopt and operationalize customer centricity across their organizations, enabling them to complete their digital transformation and grow their business by becoming more customer centered.


In this webinar we will cover:

- How Totango Spark can guide enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster.

- SuccessBLOCs - a groundbreaking, modular, concept in customer success, allowing organizations to start with their most critical business priority first, and grow into broader customer success initiatives, each step chosen by the business to meet specific customer success goals.



In this webinar we will cover:

How Totango Spark can guide enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster.

SuccessBLOCs - a groundbreaking, modular, concept in customer success, allowing organizations to start with their most critical business priority first, and grow into broader customer success initiatives, each step chosen by the business to meet specific customer success goals.


Featuring leaders from:

Waystar

Read the transcript

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hosted by:
Kevin O'Came
Kevin O'Came
Kevin O'Came

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