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Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

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Hear what our industry experts are saying

Mastering customer health scoring: how to get data you actually trust
Rethink customer health: it’s not just a CS problem anymore
4 steps to turn customer objectives into renewal success
How to activate customer-led growth to unlock expansion
Totango is GDPR Compliant, SOC-2 Certified, and SCIM & SSO Supported
Industry Trends

4 steps to turn customer objectives into renewal success

Boost renewals by tracking customer objectives. Learn to set milestones for value realization and reduce churn.

Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

Best Practices

4 ways to structure your customer success team for maximum retention and revenue growth

Customer success team structure forms the foundation for a successful CS team. Learn four keys to organizing a winning team.

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Customer Engagement

Create a Strong Customer Engagement Strategy

Customer Success

Customer Success vs. Customer Service: How They Work Together

Customer Success

The Top 7 Customer Success Trends for 2020

Product Updates

SuccessBLOCs - Now With More Usage Metrics

Customer Marketing

Customer Success and Marketing: How These Teams Collaborate

Create a CS Adoption Plan
Best Practices

How to create a customer success adoption plan

Adoption is a stage in a journey, not a point in time. It is the process of continuing to derive ever-more value from your products and services. This experience of value is critical to the health of your customer relationship, so you need a customer success adoption plan.

Go-to-market strategy
Customer-led growth
Customer Success

The Top Customer Success Factors to Help You Create an Enterprise-Wide Strategy

The rise of the recurring revenue business model has placed the customer in control of their business partnerships. Customer value is now achieved over repeated cycles of renewal…

Customer Centricity

5 Best Practices to Encourage Customer-Centric Growth

A customer-oriented approach to business is fast becoming a necessary ingredient for success in today’s customer-centric economy.

Product Updates

Announcing Totango's Winter '20 Release: Jasper

Winter weather certainly makes you appreciate sunny days. I changed my travel plans today to take advantage of the beautiful weather to ski in Jasper, Canada.