Welcome to our list of common Customer Success terms. Keep up with our continually evolving industry and empower yourself with the latest Customer Success terms, definitions, and knowledge.Request Demo
A freemium strategy uses a free version of a software product to promote a premium version. The free version of the product combines enough functionality to make the product appealing with enough limitations to make an upgrade to the premium version desirable.
Offering a freemium version of a product serves a number of important marketing and sales functions, including: