Customer Success Glossary

Welcome to our list of common Customer Success terms. Keep up with our continually evolving industry and empower yourself with the latest Customer Success terms, definitions, and knowledge.

Request Demo

Quarterly Business Review

A quarterly business review (QBR) is a chance to unite your executives and your clients’ executives to discuss the health of their business and your relationship, to communicate future goals and plans, and to strategize how you can deliver more value to them based on those factors.