Are you encountering issues with full adoption and buy-in from your customers? Are your customers not realizing the value added by your company? By using a Customer Success approach in the pre-sales stage, you can take the first step in delivering value before your customers sign any contract. Ross Fulton, Co-Founder and CEO of Valuize, shares his own experiences dealing with delivering outcomes and how he leveraged pre-sales teams and strategies to increase retention and success with his customers.
With integrating customer success principles in your sales strategy, you will be able to drive adoption with your customers and ultimately to generate consistent revenue in the long run.