Are you encountering issues with full adoption and buy-in from your customers? Are your customers not realizing the value added by your company? By using a Customer Success approach in the pre-sales stage, you can take the first step in delivering value before your customers sign any contract. Ross Fulton, Co-Founder and CEO of Valuize, shares his own experiences dealing with delivering outcomes and how he leveraged pre-sales teams and strategies to increase retention and success with his customers.
This video:
With integrating customer success principles in your sales strategy, you will be able to drive adoption with your customers and ultimately to generate consistent revenue in the long run.