In-person

TSIA World INTERACT 2024

May 6-8, 2024 | Orlando World Center Marriott

We’re heading to TSIA World INTERACT in Orlando, May 6-8, to meet with customer success, revenue, and post-sale leaders to discuss winning strategies to protect and grow revenue from your customer base.

Did you miss the live event? Recording coming soon. Register to get the recording.

Totango and Catalyst

Register today

Connect with us at TSIA

Connect with Us

May 6, 2024

TSIA World INTERACT 2024

We’re heading to TSIA World INTERACT in Orlando, May 6-8, to meet with customer success, revenue, and post-sale leaders to discuss winning strategies to protect and grow revenue from your customer base.

Online
On-demand
In-person
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Online/Virtual – Free

Monday, May 6, 2024

Totango + Catalyst are better together, and we’re excited to continue sharing our vision and progress on developing the most powerful customer growth platform on the market.

We’re heading to TSIA World INTERACT in Orlando, May 6-8, to meet with customer success, revenue, and post-sale leaders to discuss winning strategies to protect and grow revenue from your customer base.

Edward Chiu, Co-CEO, Chris Dishman, Global SVP of Customer Success, and Karen Budell, Chief Marketing Officer, along with other Totango + Catalyst experts, will be onsite to share insights from working with the largest enterprises in the world—from how go-to-market teams can leverage AI to drive efficient customer-led growth to how diversity in the C-suite is shaping the future of revenue growth and leadership.

Will you be in Orlando?

We’d love to see you! Get in touch to book a meeting with our team and come by Booth #230 or one of our several events throughout the week. (Hint: There will be giveaways!) 

If you can’t make it to Orlando, be sure to follow Totango and Catalyst on LinkedIn so you get our hot-off-the-press takeaways from the conference.

Monday, May 6

  • 5:00 - 7:00 PM: Booth #230 in the INTERACT ZONE

Tuesday, May 7

  • 12:00 PM–5:00 PM: Booth #230 in the INTERACT ZONE
  • 2:00 PM EST: Totango + Catalyst Better Together featuring Edward Chiu
  • 2:50 PM EST: Ask the Experts: Innovation challenges with AI in CS featuring Chris Dishman
  • 6:00 PM–8:00 PM EST: Better Together Cocktail party hosted by Totango + Catalyst leaders**
  • 7:00 PM EST: Women in the C-suite dinner & discussion featuring Karen Budell*

Wednesday, May 7

  • 10:00 AM - 2:30 PM: Booth #230 in the INTERACT ZONE

*Separate TSIA registration required

**Limited availability, please inquire through the link above.

Register to Watch

Speakers

No items found.

Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

Register today to watch

Register today

Connect with us at TSIA

Connect with Us
hosted by:
Kevin O'Came

Edward Chiu
Co-CEO

Kevin O'Came

Chris Dishman
SVP Global Customer Success

Kevin O'Came

Totango + Catalyst are better together, and we’re excited to continue sharing our vision and progress on developing the most powerful customer growth platform on the market.

We’re heading to TSIA World INTERACT in Orlando, May 6-8, to meet with customer success, revenue, and post-sale leaders to discuss winning strategies to protect and grow revenue from your customer base.

Edward Chiu, Co-CEO, Chris Dishman, Global SVP of Customer Success, and Karen Budell, Chief Marketing Officer, along with other Totango + Catalyst experts, will be onsite to share insights from working with the largest enterprises in the world—from how go-to-market teams can leverage AI to drive efficient customer-led growth to how diversity in the C-suite is shaping the future of revenue growth and leadership.

Will you be in Orlando?

We’d love to see you! Get in touch to book a meeting with our team and come by Booth #230 or one of our several events throughout the week. (Hint: There will be giveaways!) 

If you can’t make it to Orlando, be sure to follow Totango and Catalyst on LinkedIn so you get our hot-off-the-press takeaways from the conference.

Monday, May 6

  • 5:00 - 7:00 PM: Booth #230 in the INTERACT ZONE

Tuesday, May 7

  • 12:00 PM–5:00 PM: Booth #230 in the INTERACT ZONE
  • 2:00 PM EST: Totango + Catalyst Better Together featuring Edward Chiu
  • 2:50 PM EST: Ask the Experts: Innovation challenges with AI in CS featuring Chris Dishman
  • 6:00 PM–8:00 PM EST: Better Together Cocktail party hosted by Totango + Catalyst leaders**
  • 7:00 PM EST: Women in the C-suite dinner & discussion featuring Karen Budell*

Wednesday, May 7

  • 10:00 AM - 2:30 PM: Booth #230 in the INTERACT ZONE

*Separate TSIA registration required

**Limited availability, please inquire through the link above.

Featuring leaders from:

Waystar

Read the transcript

Register today

Connect with us at TSIA

Connect with Us
hosted by:
Kevin O'Came

Edward Chiu
Co-CEO

Kevin O'Came

Chris Dishman
SVP Global Customer Success

Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

Download
FEATURING:
Kevin O'Came

Edward Chiu
Co-CEO

Kevin O'Came

Chris Dishman
SVP Global Customer Success

Kevin O'Came
Kevin O'Came

Karen Budell
Chief Marketing Officer

Kevin O'Came