Customer Success Salary Report


View our webinar to hear the results of our 2019 State of Customer Success Industry and Salary Survey

Detailed salary trends for customer success managers, vice president of customer success and director of customer success

Download our 2018 Customer Success Salary Report to see the results of our latest survey. Highlights include:

  • Rising popularity of Customer Success Manager jobs
  • 83% of Customer Success (CS) teams saw growth in team size last year
  • 50% of CS teams report to the C-suite, emphasizing CS’ strategic role
  • Usage of CS platforms rose from 25% to 43% from 2015-2018
  • Overall average salary for customer success is slightly down as the profession expands to new regions

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