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3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

4 steps to turn customer objectives into renewal success

Boost renewals by tracking customer objectives. Learn to set milestones for value realization and reduce churn.

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

4 ways to structure your customer success team for maximum retention and revenue growth

Customer success team structure forms the foundation for a successful CS team. Learn four keys to organizing a winning team.

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How data nerds at New Relic are tackling Customer Success

The difference between Customer Success Managers and Customer Account Managers

Customer Success Summit: Congratulations to our Customer Success Heroes!

3rd Annual SaaS Metrics Report: Underscoring the need for Customer Success

Guest blog: A KPI Dashboard for early stage SaaS startups

New App: Totango Zendesk Application

10 Reasons Why Customers Cancel

Top 10 reasons for customer account cancellation (and what you can do to stop it)

The Responsibility of Customer Retention: Whose job is it anyway?

Customer Retention Guest Blog: Three Loyalty Moments