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Best Practices

4 ways to structure your customer success team for maximum retention and revenue growth

Discover proven team structures that boost retention and revenue for SaaS. Build a customer success organization with these 4 principles that power long-term growth.

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Hear what our industry experts are saying

Mastering customer health scoring: how to get data you actually trust
Rethink customer health: it’s not just a CS problem anymore
Totango is GDPR Compliant, SOC-2 Certified, and SCIM & SSO Supported

Inside our journey to a customer-led community

Discover how a customer-led community drives success. Boost engagement, peer learning and product adoption with a unified customer success community.

Industry Trends

Rethink customer health: it’s not just a CS problem anymore

Go beyond red flags — align teams, drive customer health, and scale revenue success. Proven strategies for CS and RevOps leaders.

Perspectives

Mastering customer health scoring: how to get data you actually trust

Unlock customer health insights for real growth. Learn how to collect reliable data to drive smarter success strategies.

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G2 Winter 2024 reports
Product Updates

Totango recognized as CS leader in G2 Winter 2024 reports

Scale your business
Customer-led growth
Harmonizing sales and CS
Perspectives

Harmonizing sales and CS to drive revenue growth and deliver value (Part 2)

Go-to-market strategy
Revenue growth
Scale your business
Customer-led growth
Harmonizing sales and CS
Industry Trends

Harmonizing sales and CS to drive revenue growth and deliver value

Customer-led growth
Revenue growth
Go-to-market strategy
Leveraging customer success to drive value
Industry Trends

The next generation: Leveraging customer success to drive value

Forrester Wave™: Customer Success Platforms report
Industry Trends

Trends shaping The Forrester Wave™: Customer Success Platforms report

Revenue growth
Go-to-market strategy
Scale your business
Customer-led growth
Product Updates

Supercharge customer success with Totango email and calendar integrations

Revenue growth
Scale your business
Totango named 3x TrustRadius “Best of” award winner
Product Updates

Totango named 3x TrustRadius “Best of” award winner in customer success

Go-to-market strategy
Revenue growth
Scale your business
Customer-led growth
Product Updates

Strengthen customer connections through communities more easily with Higher Logic Vanilla and Totango

Best Practices

Customer Success Hot Takes! — Setting your customer success team up to drive next-level results