Investing in customers is the highest priority for securing revenue and adapting for uncertain times. Waiting is not an option. Businesses need to become more agile, embrace digital, try new approaches, and tune their engagement model for efficiency and scale.
Join us for our virtual Customer Success Summit: CXO Connect on April 21 from 10:00-11:30 am PT/1:00-2:30 pm ET for an open discussion with leaders of customer success. This event is a forum for all of us to learn, connect with each other and take away practical guidance of what's working today
Guy Nirpaz, founder and CEO of Totango, will kick off the discussion with a view on the current crisis and how leaders are digitally enabling their customer success capabilities to ensure lasting impact after COVID-19.
David McKenney, Senior Vice President, Digital Advancement at Bentley Systems, will also share how Bentley has cost-effectively scaled its ability to deliver precision engagement with customers at just the right time, and drive sustained usage in a world where everyone has stopped working.
Marco Innocenti, Customer Success Operations at Zoom will share what they have experienced with their explosive growth and how they are scaling their team and what their digital engagement strategy and future.
We look forward to your participation in this open discussion format.
Please note: this event is by invite only and the invitation is not transferable.