customer stories

Codifying Client Success

Katie Patel, Head of Client Success Management at Waystar, discusses the importance of speed to value and crawl-walk-deployment methodology to achieving business outcomes at scale.  Totango will help Waystar codify client success into their business processes through programs and plays, starting with the Retention and Cross-Sell / Upsell SuccessBLOCs.

Video Transcript

FEATURING
Katie Patel
Head of Client Success Management, Waystar
TOPICS COVERED
"I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."
Katie Patel
Head of Client Success Management, Waystar

Start creating your customer success story today. It's free.

Additional videos you might be interested in

How to Get the Most Out of Customer Data Analytics

VIDEO FEATURES:
Kyle Hammet
WalkMe
Lindsay Bigelow
WalkMe

Aberdeen: The Path to Maximize Results Through Next-Generation Customer Success

VIDEO FEATURES:
Jamie Bertasi
COO, Totango
Omer Minkara
Vice President & Principal Analyst

7 Must-Haves for the New Customer Journey Playbook: 2020 and Beyond

The Customer Journey Playbook you started in 2020 is no longer relevant.

VIDEO FEATURES:
Guy Nirpaz
Founder & CEO - Totango

More than 5,000 businesses run on Totango. Shouldn't you?

Request a Demo