customer stories

How Sage Leverages Customer Journey Analytics

In order to drive customer growth, Sage needed customer journey analytics to help them dig into the customer experience to guide their decision-making. By effectively managing the customer journey, Sage was able to reduce time to value in onboarding by 13% and enable an early warning system to predict at-risk customers as well as growth opportunities.

Video Transcript

FEATURING
Lourette Bonsu
Customer Success Consultant, Sage
TOPICS COVERED
Customer Journey Analytics
Lourette Bonsu
Customer Success Consultant, Sage

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