Totango exceeds Bentley Systems expectations by providing a platform that unifies data together and a support team to simplify processes and deliver better outcomes.
Product Adoption, Customer Success, Connected Data
Allie Irvin, Head of CS at Extreme Networks, discusses key strategies for driving impact through scaled customer success initiatives. Explore the importance of building a multidisciplinary customer success team, working cross-functionally with various partners, and reevaluating KPIs for scaled CS.
Watch Story
With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
Watch Story
Aruba’s one-to-many CS program successfully scaled their customer experience, while maintaining a personalized approach.
Watch Story