customer stories

WalkMe Scales Low Touch Engagement with Totango

How do you deliver a great low-touch engagement experience that compliments your digital engagement strategy? For WalkMe it means combining the power of WalkMe and Totango to deliver value at scale. By leveraging campaign analytics from Totango along with product usage data, tracking the impact from digital campaigns is easy. Now the customer success team can see what is working now and what could use some tweaks - which is made easier with Totango because of its flexible design.

Video Transcript

Kyle Hammet
Senior Director, Professional Services, WalkMe
“We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”
Kyle Hammet
Senior Director, Professional Services, WalkMe

Start creating your customer success story today. It's free.

Additional videos you might be interested in

Breaking Down Silos & Creating Customer Wow!

Design and Run Customer Journeys, All-in-One

Guy Nirpas
Founder & CEO, Totango
Shawn White
VP, Global Customer Experience, Dynatrace

How Aruba Powers its Customer Marketing Strategy

Learn more about how Aruba powers its customer marketing strategy through Totango.

Teresa Chu
Head of Digital Engagement Strategy, Aruba – an HPE Company

Mastering Scale with Digital Customer Journeys

Jamie Bertasi
COO and CCO - Totango
Karla Russell & Taylor Cunningham
Sr. Director Customer Success & Client Adoption - Monster, Sr. Global Director Customer Marketing - Trustpilot

More than 5,000 businesses run on Totango. Shouldn't you?

Request a Demo