How do you deliver a great low-touch engagement experience that compliments your digital engagement strategy? For WalkMe it means combining the power of WalkMe and Totango to deliver value at scale. By leveraging campaign analytics from Totango along with product usage data, tracking the impact from digital campaigns is easy. Now the customer success team can see what is working now and what could use some tweaks - which is made easier with Totango because of its flexible design.
The Customer Journey Playbook you started in 2020 is no longer relevant.
