customer stories

WalkMe Scales Low Touch Engagement with Totango

How do you deliver a great low-touch engagement experience that compliments your digital engagement strategy? For WalkMe it means combining the power of WalkMe and Totango to deliver value at scale. By leveraging campaign analytics from Totango along with product usage data, tracking the impact from digital campaigns is easy. Now the customer success team can see what is working now and what could use some tweaks - which is made easier with Totango because of its flexible design.

Video Transcript

FEATURING
Kyle Hammet
Senior Director, Professional Services, WalkMe
TOPICS COVERED
“We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”
Kyle Hammet
Senior Director, Professional Services, WalkMe

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