The 2022 Customer Success Industry & Salary Report Webinar

Sept 29, 2022 9 AM PT

Join Totango’s Chief Marketing Officer, Karen Budell, and Sr. Director of Customer Success, Robyn Fernandez, as they share trends and key takeaways uncovered by the report.

Sept 29, 2022 9 AM PT

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September 29, 2022

The 2022 Customer Success Industry & Salary Report Webinar

Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.

Online
On-demand
In-person
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days
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hrs
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min
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Online/Virtual – Free

Thursday, September 29, 2022

The past few years have been incredibly dynamic and unpredictable. But there’s been one constant for customer success professionals and teams—a steady increase in the demand for their skills and stellar customer outcomes. Now the 2022 Customer Success Industry & Salary Report is ready and we can’t wait to discuss the findings with you! 

Join Totango’s Chief Marketing Officer, Karen Budell, and Sr. Director of Customer Success, Robyn Fernandez, as they share trends and key takeaways uncovered by the report. 

‍

Register to Watch

Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell, CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
Kevin O'Came

Karen Budell
CMO
Totango

Kevin O'Came

Robyn Fernandez
Senior Director of Customer Success
Totango

Kevin O'Came

The past few years have been incredibly dynamic and unpredictable. But there’s been one constant for customer success professionals and teams—a steady increase in the demand for their skills and stellar customer outcomes. Now the 2022 Customer Success Industry & Salary Report is ready and we can’t wait to discuss the findings with you! 

Join Totango’s Chief Marketing Officer, Karen Budell, and Sr. Director of Customer Success, Robyn Fernandez, as they share trends and key takeaways uncovered by the report. 

‍

Featuring leaders from:

Waystar

Read the transcript

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Register today

Register Today

Watch
hosted by:
Kevin O'Came

Karen Budell
CMO
Totango

Kevin O'Came

Robyn Fernandez
Senior Director of Customer Success
Totango

Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

Download
FEATURING:
Kevin O'Came

Karen Budell
CMO
Totango

Kevin O'Came

Robyn Fernandez
Senior Director of Customer Success
Totango

Kevin O'Came
Kevin O'Came