Aligning Customer Data and Teams with Zoe

Dec 8 @ 11am PT/2PM ET

Join Ravit Danino, SVP of Product to learn how Zoe enables easy access to customer data empowering everyone in your company to engage and drive immediate value to customers.

Did you miss the live event? Recording coming soon. Register to get the recording.

Totango and Catalyst

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Tuesday, December 8, 2020

Customer success is everyone's business and responsibility. Each one of us on a daily basis is interacting with customers and has the ability to make an impact. In a remote world, digital access, and transparency to make sure everyone is aligned and operating in a coordinated fashion within the organization may seem like an impossible task. So where do you begin?

You start by democratizing customer data. Zoe enables every customer-facing role to make data-driven decisions based on the latest information. Just by asking Zoe questions about your customer - on Slack, Salesforce, Totango or direct from your web browser, anyone in your organization (sales, marketing, product, support, executives) can get answers instantly and participate in customer success.

Join Ravit Danino, SVP of Product on Tuesday, December 8 at 11 am PST | 2 pm EST as she highlights how Zoe enables easy access to customer data empowering everyone in your company to engage and drive immediate value to customers.

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Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
Kevin O'Came

Ravit Danino
SVP Product
Totango

Kevin O'Came
Kevin O'Came

Customer success is everyone's business and responsibility. Each one of us on a daily basis is interacting with customers and has the ability to make an impact. In a remote world, digital access, and transparency to make sure everyone is aligned and operating in a coordinated fashion within the organization may seem like an impossible task. So where do you begin?

You start by democratizing customer data. Zoe enables every customer-facing role to make data-driven decisions based on the latest information. Just by asking Zoe questions about your customer - on Slack, Salesforce, Totango or direct from your web browser, anyone in your organization (sales, marketing, product, support, executives) can get answers instantly and participate in customer success.

Join Ravit Danino, SVP of Product on Tuesday, December 8 at 11 am PST | 2 pm EST as she highlights how Zoe enables easy access to customer data empowering everyone in your company to engage and drive immediate value to customers.

Featuring leaders from:

Waystar

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Register today

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hosted by:
Kevin O'Came

Ravit Danino
SVP Product
Totango

Kevin O'Came
Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
Kevin O'Came

Ravit Danino
SVP Product
Totango

Kevin O'Came
Kevin O'Came
Kevin O'Came
Kevin O'Came