Customer success is everyone's business and responsibility. Each one of us on a daily basis is interacting with customers and has the ability to make an impact. In a remote world, digital access, and transparency to make sure everyone is aligned and operating in a coordinated fashion within the organization may seem like an impossible task. So where do you begin?
You start by democratizing customer data. Zoe enables every customer-facing role to make data-driven decisions based on the latest information. Just by asking Zoe questions about your customer - on Slack, Salesforce, Totango or direct from your web browser, anyone in your organization (sales, marketing, product, support, executives) can get answers instantly and participate in customer success.
Join Ravit Danino, SVP of Product on Tuesday, December 8 at 11 am PST | 2 pm EST as she highlights how Zoe enables easy access to customer data empowering everyone in your company to engage and drive immediate value to customers.