Roadmap to Customer Success – What’s in Store for 2022

Feb 17, 2022 @ 9 AM PST/12 PM EST

Join Ravit Danino, SVP of Product at Totango as she highlights our 2021 product features that are driving success for customers today and gives you a look at what innovations we have in store for 2022 to take your customer success program to the next level.

Feb 17, 2022 @ 9 AM PST/12 PM EST

Did you miss the live event? Recording coming soon. Register to get the recording.

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February 17, 2022

Roadmap to Customer Success – What’s in Store for 2022

Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.

Today Customer Success is about leaning into digital acceleration and improving operational efficiencies within the customer Journey. Totango makes this easy with a wide variety of ready-built tools to help you scale and connect with more customers, have greater visibility into customer adoption and health, and reduce the time spent by CSMs on low-value tasks.

Join Ravit Danino, SVP of Product at Totango as she highlights our 2021 product features that are driving success for customers today and gives you a look at what innovations we have in store for 2022 to take your customer success program to the next level.

Join us to learn more.

Speakers

No items found.

Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15 PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell, CMO, Totango

9:15-9:30 PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50 PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05 PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25 PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30 PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:

Ravit Danino
SVP, Product
Totango

Join us to learn more.

Why Totango?

SuccessBLOCs

Open platform and integrations

Portfolio management

Customer engagement

Reporting

Artificial intelligence

Roadmap to Customer Success – What’s in Store for 2022

Join Ravit Danino, SVP of Product at Totango as she highlights our 2021 product features that are driving success for customers today and gives you a look at what innovations we have in store for 2022 to take your customer success program to the next level.

Did you miss the live event? Recording coming soon. Register to get the recording.

Register today

Watch Now

Roadmap to Customer Success – What’s in Store for 2022

Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.

Speakers

Agenda

Register today to watch

Register today

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Featuring leaders from:

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Want the basics? Review the 2022 Customer Success Industry & Salary Report.