The State of the Customer Success Profession 2018

The results are in from our 2018 State of the Customer Success Profession Survey!

We surveyed thousands of Customer Success professionals, and received great responses from all over the world. Thanks to those who participated! We are always encouraged by how much the Customer Success community is willing to give back and we are proud to be part this community. 

While we are working hard to finalized the report, we thought you'd be interested to join Jill Rubin, our CMO, and Costen Hickman, one of our very own CSMs, as we take a first look at the survey results.