Looking to launch your customer training program? Identifying the optimal ways to educate your customers is imperative to the success of your business and will help set your team apart.
Join Kristin Lisson, Director of Customer Enablement & Training at Totango, along with Celeena Mohammed, Customer Success Operations Specialist at Citylitics, and Edu Tech Operations Consultant Stephanie Keiko Kong, to hear the most effective training programs and strategies to help customers grow their skills while also achieving better results for their own customers.
In this webinar you will learn:
- How to develop effective training processes
- Best practices of training for increased time to value
- Improve onboarding / retention of CSMs to elevate team performance