Media Inquiries: Contact Joel Horwitz, SVP of Brand and Community
REDWOOD CITY, Calif., Dec. 1, 2021 /PRNewswire/ -- Totango, Inc., the customer success leader in leveraging data to orchestrate and transform revenue experiences, today announced unprecedented growth in 2021 after a year that saw the company announce $100 million in Series D funding, onboard over 5,000 new companies, and tally widespread adoption of the industry's only free-forever customer success platform.
As the most widely adopted all-in-one customer operating system that helps SaaS companies design and run any customer journey easily and at scale, Totango continues its reign with 313% year-over-year growth. The company's hyper-growth trajectory since its founding in 2010 reflects the strong demand for its software due to the heightened importance of customer success, customer health tracking and customer journey management technology.
For digital-first businesses, building customer journeys that meet both customer expectations and revenue performance is essential. Totango's integrated SuccessBLOCs technology allows companies of any size to rapidly and continuously map, design, optimize, and run customer engagement programs. Today, thousands of customers use Totango to onboard new customers, drive adoption and value for their users, and proactively detect and resolve churn risks. Totango's focus on ease of use and automated self-administration has a significantly lower cost of ownership than any of its competitors; the company has demonstrated an ROI of 23+ points in churn reduction, 136% year-over-year expansion growth, and significant improvements in brand reputation.
Key milestones in 2021:
With its new financial investment, Totango is expected to accelerate its industry leadership in 2022 by funding expansion of the company's unique product-led-growth (PLG) go-to-market strategy, product development, and other strategic growth initiatives.
Totango is the fastest growing, most trusted customer success leader in leveraging data to orchestrate and transform revenue experiences. Totango SuccessBLOCs, a visual, no-code modular technology, empowers teams to build transformative customer journeys that quickly close the Revenue Experience Gap™ and drive revenue growth at scale. Thousands of businesses from start-ups to the fastest-growing enterprises like Zoom, SAP, and Google trust Totango to design, optimize, and run their customer engagements rapidly and continuously. Businesses that use Totango products experience faster onboarding of new customers, higher product adoption and value for their users, reduced churn, and increased revenue growth. For more information and to get started with Totango for free visit the company's website Totango.com.
Media Inquiries: Contact Anne Ting, SVP Marketing