At Totango, we understand that sometimes 1+1 is greater than 2. We’re teaming up with great companies to provide more value to our joint customers.
Totango partners with technology leaders to provide extended value to our joint customers. Wework with solution partners to integrate seamlessly with their products or applications, and offervalue-added solutions to customers, designed to deliver a great user experience.
Aligning customer success and support organizations. Totango Zoe for ServiceNow allows support teams to make better decisions about their customers, by presenting critical health, usage and engagement data about their users and customers inside ServiceNow’s Customer Service Management solution.
With the Totango for Satmetrix solution, you will be able to run VoC programs, collect and analyze customer experience data, and integrate that with yourcustomer success data.
Align your organization around your customers. With Totango Zoe for Slack, every person that interacts with customers can easily get access to important information and data about the customers. Foster a true customer centric culture by enabling team members to ask any question about their customers, and share customer information with other team members.
With the Totango integration to Perkville, businesses can improve retention and loyalty by leveraging Perkville's points and rewards when creating and executing customer marketing campaigns. Some examples include targeting customers close to a reward to get them to buy more or campaigns to win back lapsed customers with point incentives.
By integrating Skilljar's customer training platform with Totango, businesses can use customer training and engagement data as a key determinant of customer health and product adoption. Measure time to value, incorporate educational touch points and evaluate customer onboarding with a more complete picture of the customer journey.
Totango works with Implementation and Best Practice partners to ensure customers benefit from the partner experience about the Customer Success domain, as well as the Totango platform. These partners will help you make sure you are running the best in class customer success organization.
As the world’s largest consulting firm, Deloitte has the capabilities and deep industry insight to solve your most complex business challenges.
PwC’s Strategy& is a global team of practical strategists, committed to helping you seize essential advantage by working alongside you to solve your toughest problems, and capture your greatest opportunities.
Satrix is a leading consultancy company helping customers to design and execute VOC and customer experience programs, and analyze, interpret and recommend on what to do with the data collected
KIA CX Consulting accelerates business growth through Customer Experience innovation. Kia provides the leading methodology to establish a disciplined and sustainable CX framework that drives revenue, retention, and scale.
Totango DNA-CX enables us to easily connect to various technology platforms and share data to and from Totango.