QBRs, EBRs, Presentations, Oh My!

June 16 @ 9:30 AM PST/12:30 PM EST

Looking for an easy way to create and share customer presentations, QBRs, EBRs and other business reviews? Join us to learn the importance of timely business reviews and demo Totango’s new presentation builder functionality.

Did you miss the live event? Recording coming soon. Register to get the recording.

Totango and Catalyst

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Online/Virtual – Free

Thursday, June 16, 2022

Looking for an easy way to create and share customer presentations, QBRs, EBRs, and other business reviews? 

Join Karen Cooper, Director of Product Marketing and John Rhoads, Director of Product Management as they discuss the importance of timely business reviews and demo Totango’s new presentation builder functionality. 

In addition, Brittany Reichwald, Associate Product Manager, will introduce you to our latest SuccessBLOC, Managing Your Business Reviews, where you can implement a proactive business review strategy to build long lasting relationships and scale engagement throughout the customer lifecycle. 

You will learn:

  • Ways to create customer presentations, QBRs and EBRs
  • Best practices for managing your business review process
  • How to get started right away with easy to use templates 
Register to Watch

Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

Register today to watch

Register today

Save Your Spot

Watch Now
hosted by:
Kevin O'Came

Karen Cooper
Director of Product Marketing
Totango

Kevin O'Came

Brittany Reichwald
Associate Product Manager
Totango

Kevin O'Came

John Roades
Director of Product Management
Totango

Looking for an easy way to create and share customer presentations, QBRs, EBRs, and other business reviews? 

Join Karen Cooper, Director of Product Marketing and John Rhoads, Director of Product Management as they discuss the importance of timely business reviews and demo Totango’s new presentation builder functionality. 

In addition, Brittany Reichwald, Associate Product Manager, will introduce you to our latest SuccessBLOC, Managing Your Business Reviews, where you can implement a proactive business review strategy to build long lasting relationships and scale engagement throughout the customer lifecycle. 

You will learn:

  • Ways to create customer presentations, QBRs and EBRs
  • Best practices for managing your business review process
  • How to get started right away with easy to use templates 

Featuring leaders from:

Waystar

Read the transcript

Register today

Save Your Spot

Watch Now
hosted by:
Kevin O'Came

Karen Cooper
Director of Product Marketing
Totango

Kevin O'Came

Brittany Reichwald
Associate Product Manager
Totango

Kevin O'Came

John Roades
Director of Product Management
Totango

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
Kevin O'Came

Karen Cooper
Director of Product Marketing
Totango

Kevin O'Came

Brittany Reichwald
Associate Product Manager
Totango

Kevin O'Came

John Roades
Director of Product Management
Totango

Kevin O'Came
Kevin O'Came