Welcome to our list of common Customer Success terms. Keep up with our continually evolving industry and empower yourself with the latest Customer Success terms, definitions, and knowledge.
Create a Free AccountSuccessBLOCs are Totango’s proprietary all-in-one solution to help customer success organizations get up and running quickly and easily with out-of-the-box templates, best practices, dashboards and more for various stages of the customer journey. Totango provides a large variety of SuccessBLOC modules that are geared toward improvements in different areas of the customer journey.
Each SuccessBLOC is built using key components to drive and monitor outcomes, including: