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SuccessBLOCs are Totango’s proprietary all-in-one solution to help customer success organizations get up and running quickly and easily with out-of-the-box templates, best practices, dashboards and more for various stages of the customer journey. Totango provides a large variety of SuccessBLOC modules that are geared toward improvements in different areas of the customer journey.
Each SuccessBLOC is built using key components to drive and monitor outcomes, including: