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Better Together: How Totango + Catalyst help protect and grow revenue

June 20th @ 9:30 AM PT | 12:30 PM ET

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June 20, 2024

Better Together: How Totango + Catalyst help protect and grow revenue

Online
On-demand
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Online/Virtual – Free

Thursday, June 20, 2024

CS leaders at Github, Braze, Sendoso, and Canva are using Totango + Catalyst to orchestrate data-driven, customer management workflows that track more than just activities, but actual progress towards customers’ desired outcomes. This allows them to better protect and grow revenue and improve the ability to forecast customer revenue accurately.

In this webinar, you’ll see how you can leverage Totango + Catalyst to:

  • Consolidate all of your data from multiple systems for easy reporting and accurate forecasting
  • Prompt actions necessary to impact change using that data
  • Implement automated playbooks to scale successful strategies to your entire customer base
  • Measure the effectiveness of these playbooks and workflows and ensure they are having the desired impact

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Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
Kevin O'Came

Ryan Scaffidi
Totango + Catalyst

Kevin O'Came

Sean Bernard
Totango + Catalyst

Kevin O'Came

CS leaders at Github, Braze, Sendoso, and Canva are using Totango + Catalyst to orchestrate data-driven, customer management workflows that track more than just activities, but actual progress towards customers’ desired outcomes. This allows them to better protect and grow revenue and improve the ability to forecast customer revenue accurately.

In this webinar, you’ll see how you can leverage Totango + Catalyst to:

  • Consolidate all of your data from multiple systems for easy reporting and accurate forecasting
  • Prompt actions necessary to impact change using that data
  • Implement automated playbooks to scale successful strategies to your entire customer base
  • Measure the effectiveness of these playbooks and workflows and ensure they are having the desired impact

Featuring leaders from:

Waystar

Read the transcript

Register today

Save your spot

Save Your Spot
hosted by:
Kevin O'Came

Ryan Scaffidi
Totango + Catalyst

Kevin O'Came

Sean Bernard
Totango + Catalyst

Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
Kevin O'Came

Ryan Scaffidi
Totango + Catalyst

Kevin O'Came

Sean Bernard
Totango + Catalyst

Kevin O'Came
Kevin O'Came
Kevin O'Came