The key to unlocking visibility to drive team accountability and productivity is having a real-time view of data and insights into your team's progress against their goals and key initiatives, leading to greater efficiencies in your team's performance and your management 1:1's.
Sonar Software, a leading SaaS automation software platform for Internet Service Providers around the globe, has been named one of Canadas’ fastest-growing start-ups in 2019 with over 2000% growth. Sonar’s growth is tied directly to that of their customers, and they needed a scalable solution to build cohesive workflows that keep their teams connected and productive.
Join Ella Eng, Senior Customer Success Manager at Totango and Kristin Hallas, Senior Director, Customer Success at Sonar, on September 24th, at 11am PT | 2 pm ET to learn how they are able to streamline communications between their remote workforce, manage the CS team’s accountability, and build a robust framework to ensure ongoing productive and proactive customer engagement.
What you will learn at this webinar:
- How to access insights into the work and progress the team is making, at your fingertips
- Tips and tricks on aligning structure and framework for manager 1:1
- How to keep CSM's accountable and progressing towards CS organization goals