Customer Experience Canvas

Apr 13, 2022 @ 8 AM PT/ 11 AM ET

Let’s build the future of customer success together. The Customer Experience Canvas is the no-code, shared visual workspace that brings your customer journeys to life.

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Online/Virtual – Free

Wednesday, April 13, 2022

Use Canvas to Create Unique Customer Journeys

Hear Nate Richardson, Sr. Product Manager as he walks you through the Canvas features that will make you more impactful in your career and deliver better results for your team and the customers you support. Learn how to leverage our ready-to-go templates, map entire customer programs, collaborate and align across teams, and activate and measure your customer campaigns and programs, all from one shared workspace. To try it out for yourself, get started with a free Totango account at www.totango.com/signup

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

Register today to watch

Register today

Register for This Two-Part Series

Save Your Spot
hosted by:
Kevin O'Came

Nate Richardson
Sr. Product Manager, Totango

Kevin O'Came

Luke Johnson
Director of CX Operations, Simpleview

Kevin O'Came

Claire Carlson
CSM, Totango

Use Canvas to Create Unique Customer Journeys

Hear Nate Richardson, Sr. Product Manager as he walks you through the Canvas features that will make you more impactful in your career and deliver better results for your team and the customers you support. Learn how to leverage our ready-to-go templates, map entire customer programs, collaborate and align across teams, and activate and measure your customer campaigns and programs, all from one shared workspace. To try it out for yourself, get started with a free Totango account at www.totango.com/signup

Featuring leaders from:

Waystar

Read the transcript

Register today

Register for This Two-Part Series

Save Your Spot
hosted by:
Kevin O'Came

Nate Richardson
Sr. Product Manager, Totango

Kevin O'Came

Luke Johnson
Director of CX Operations, Simpleview

Kevin O'Came

Claire Carlson
CSM, Totango

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
Kevin O'Came

Nate Richardson
Sr. Product Manager, Totango

Kevin O'Came

Luke Johnson
Director of CX Operations, Simpleview

Kevin O'Came

Claire Carlson
CSM, Totango

Kevin O'Came
Kevin O'Came