ON-DEMAND WEBINAR
Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.
Manoj Saxena
Exec. Chairman Trustwise and Board member of Responsible AI Institute
Zach Anderson
VP Customer Success
at Jasper.ai
Alistair Rennie
CEO at Totango
We built Totango to be a flexible, scalable platform with modular components that give your CS team the freedom to compose magic moments at each stage of your customer journey. We believe that harnessing the power of AI in our Composable Customer Success platform will increase productivity and shape the next generation of customer success.
Our purpose
We want to exponentially accelerate the path to scaled CS initiatives. Responsibly adopted, AI will boost productivity by improving ease of use, helping businesses quickly adapt to change, and moving you and your customers faster to time to value.
Our how
We believe in People + AI approach. The combination of people, experimentation and intentional learning are the components needed for us—as an industry—to truly benefit from a smarter ecosystem.
Our why
Above all else, we believe the customer journey has to be your CS product. As the number of touchpoints in the customer journey continues to grow, AI enables systems to tap into new inbound and outbound moments—unlocking exponential value from enriched data and more real-time insights.
Inaugural generative AI enhancements will decrease the time it takes to create new content and improve productivity making the Composable Customer Success platform event easier to use.
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