Customer Communication

Scale Your Team

Stay in touch with ALL your customers throughout your customer’s journey with specific relevant content personalized for each customer segment without increasing your team size.

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Engage customers with targeted, personalized emails or content, increasing engagement and adoption. Scale your customer success team operations with one to many programs that deliver results.

Personalize your customer communication

Personalize your engagement with customers based on their profile to increase adoption and engagement.

Scale your customer success operations

Deliver 1 to many low touch programs effortlessly without adding more headcount to your customer success or marketing teams.

Timely and Relevant customer engagement

Target your customers with precision by providing timely relevant content based on their unique parameters and traits to increase engagement and adoption.

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customer email marketing, personalized email communication, email audience segmentation, automated email workflows

Webinar: Using Technology to Drive Scalable Customer Success

Whether your business is high touch or high volume, the right digital nurture strategy allows you to deliver highly relevant, engaging, and effective communication to all your customers at scale. Watch this on-demand webinar to learn how you can use technology and automation to drive successful outcomes with your customers.

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See why thousands of businesses trust Totango to improve customer retention, manage renewals, uncover expansion opportunities, and drive predictable revenue growth.