Selected by more Cisco partners than any other CS solution, Totango will get you up and running, certified and achieving your business outcomes with plenty of time to meet the March certification timeline. We’ll guide you step-by-step through everything you need to expedite enrollment, validation and certification.
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Purpose-built for Customer Success, Totango’s enterprise-grade Customer Operating System satisfies all of Cisco’s process and technology requirements to ensure seamless handoff between functions and proactive and automated management of onboarding, adoption, churn risk, expansion and renewal opportunities.
By implementing Totango, organizations can connect all customer data including Cisco product telemetry, surface real-time insights on customer health and behavior, and trigger automated follow-on plays, workflows and communications that engage and delight customers throughout their journey.
Totango’s Customer Success platform includes curated best practices from the leading customer centered organizations all packaged into pre-built toolkits to measure, orchestrate, run and optimize your customer journeys so you can hit the ground running in days, not months.
Stay up to date on the status of your lifecycle incentive pipeline from submissions to approvals to when and if you’ve received your incentive payout. Ensure you are alerted on delays and risks so you can immediately take action to get back on track.
"Totango helps our success managers to actually help our clients consume our offers and drive adoption."
DILIP KUMAR, COO – GROUP SERVICES
