The fastest-growing companies choose Totango. Consistently rated the easiest-to-use customer success platform, Totango’s free Community Edition gives you instant access, so that you can deliver value quickly. Optimize your customer journey by continuing to rapidly iterate and tune your customer engagement.
When opportunity strikes, it is often difficult to scale your team fast enough to meet your new customer demand. Don’t worry, Totango helps you easily scale your digital engagement model to ensure that the new customers you acquire today, are customers long into the future.
Deliver precision customer engagement at every stage of the customer journey through dynamic assignment of resources. Tap into experts and specialists from other parts of your organization to ensure your customers are getting the best customer experience with less dedicated resources.
All the core functionality of a Customer Success platform. Perfect for organizations just getting started with customer success.
Up to 3 Users
Up to 500 Accounts
Single Unified View of Your Customer
Customer Health Score
Early Warning System
Insights Dashboards & Scorecards
Automated Playbooks and Workflows
Email Campaigns (250 emails/month)
30-Day Free Trial
Test drive our Enterprise platform. Ideal for businesses well versed in the language of Customer Success and looking for the best solution to meet their needs.
Includes all Community Edition, plus:
Up to 10 Users
Email Campaigns (Unlimited)
Custom User Roles
Single Sign-On (SSO)
A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan to fit your needs.
Includes everything in 30-day Trial, plus:
up to 3
up to 1000
Tasks & Timeline
SuccessBLOCs (Onboarding, Adoption, Expansion, Renewal, VOC etc.)
Reports & Analytics
Manual (On-Demand) SuccessPlays
Triggered (Event-Based) SuccessPlays
Customer Health Configuration
Early Warning System
Alerts and Notifications
Customer Data Hub
Integrations - Manual Upload
Integrations - Scheduled/Connected
Rapid Insight Forms
User Roles & Assignments
Self Service Administration
Enterprise Support Package
Designated Success Manager