This program is designed for high-performing customer-growth leaders who want to make effective decisions for powerful results by harnessing the best practices of Jeanne’s 5 competencies model, and by sharing their experiences and learning from others.
When you sign up for the program, Jeanne will guide you through her proven 5-competency model, which leaders around the world employ to deliver success and customer-driven growth. Through this program, you will learn how to:
Honor “customers as assets” by attaching ROI to your efforts and finding the right approach for your company.
Build a GOAL map for customer-driven growth that will unite your silos and glue your company together through corporate culture changes.
Build a Customer Listening Path by gathering feedback and ensuring it drives improvement and culture change.
Establish your “Revenue Erosion Early Warning System” so you can start reorienting your operating metrics to customers’ goals.
Lead for culture and enable employees to deliver value by engaging in leadership, accountability, and employee experience discussions.
“I look forward to working with Totango customers as they advance their journeys towards customer-driven growth, transform their companies, and develop deep and memorable relationships with their customers and employees.”
“No one knows more about Experience Leadership than Jeanne Bliss.”
Scott Dille, Senior Vice President, Northern Trust Bank
Mastermind groups consist of 10 or fewer executives who meet with Jeanne four times per year to dig deep into her five competencies, work through proven tools and approaches to leadership, and network with each other, discussing work, opportunities, and challenges in leading for customer-driven growth. Even better, Jeanne is committed to customizing each group’s content based on their specific needs and goals as they evolve.
Normally, Jeanne coaches individual C-Suite leaders around the world for more than $35,000 per client, but as Totango’s gift to you, participants will have the opportunity to experience this program at an exclusive price. And, as part of this inaugural offer, Jeanne will also hold a one-off session with individual participants to customize your plans as needed.
“Jeanne accelerated our ability to see and act on what customers value, leading us to achieve measurable results.”
Olivia Duane Adams, Chief Customer Officer, Alteryx
We love it. Everyone is using it.
Can’t get Zoe out of my head…Keep thinking of more practical applications for her as I’m working on process development.
Sign up today to take advantage of this unique opportunity to work with the industry’s most renowned expert, and start achieving customer-driven growth and making a more powerful impact on your company.
Sign Up Today